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mim akter
Apr 23, 2022
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Take Zalando: they Canada Phone Number List Database give their customers the option to return all items, for which the invoice has been paid within the payment term, for 100 days. Of course, this is only possible if products Canada Phone Number List Database are returned in their original condition and unworn. 5. A quick refund Dutch consumers are willing to wait up to 6 days for a refund for their returned products. This is a lot shorter than the legal term of 14 days after receipt of a return notification. A timely refund not only boosts Canada Phone Number List Database customer satisfaction, but also increases the likelihood of a repeat purchase. After all, the customer has the money at his disposal earlier for a new order. Remarkably, millennials have a different preference. They more often choose to Canada Phone Number List Database return a package by taking it to a physical store. One possible reason for this is that they like to receive their refund immediately. 6. Alternative Refund Options EU law for online returns states that refunds can take up to 14 days after receipt of a return notification. But 48% of Dutch consumers want to know for sure when they can expect a refund before they make a Canada Phone Number List Database purchase. Therefore, in addition to the refund offered by law, it is a good idea to offer online shoppers additional refund options. An example is immediately offering a Canada Phone Number List Database voucher as a 'fast track' as soon as you receive the return notification. This keeps the customer happy Canada Phone Number List Database without having to wait too long for the refund, while increasing sales and repeat purchases at the same time. Hopefully these tips have given you ideas for your return policy. Any other tips? Share them in the comments.Reducing the pressure on customer service, increasing accessibility and providing 24/7 service without costs skyrocketing. Those were the reasons for Canada Phone Number List Database Kitcentrum.nl to create chatbot Kittie. The chatbot has been live for several months and has now answered or referred thousands of customer questions. How? Read more! Kitcentrum.nl was looking for a solution “We have made our services work in a nicer, more effective way,” says Felix, E-commerce manager.
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